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Have just only ordered. Will write again after receiving product. But for now I thought the web site ordering was unnecessarily complicated, especially when trying to use a restaurant.com gift certificate. My order was kicked back several times for what it thought were problems with the order. It would not accept my CCV number even though it was the one printed on the back of my valid card and I had to use a different card. I also thought the shipping charge was way too much. The high shipping charge will probably hinder me from placing future orders. Will let you know how we liked the turkey dinner.
For ongoing orders being placed directly through MagicKitchen.com (with no restaurant.com gift certificates) shipping is waived on orders of $125 or more and if being placed within 30 days from the prior order. We do apologize for the troubles with our system not processing your first credit card we have passed this on to our web developer.
Wonderful selection and ease of ordering outstanding. When I called the toll free number, the Magic Kitchen person was friendly, helpful and gracious. Great company to deal with!
LOVE THE FOOD LOVE THE SERVICE IT ARRIVES ON TIME & IS DELICIOUS !
I was looking for a gift for my father who is 81 and lives by himself. Thought some prepared meals would be a good idea. Found MagicKitchen.com based on their reviews from other customers. I purchased a gift certificate for dad and reached out to their customer service. Well, I found Erika. She's been wonderful. She has taken great care of my dad and his first orders are on the way.
I have enjoyed my meals so far. Easy to prepare. There was a mix up on an order, and customer service took care of it ASAP. Will definitely keep ordering.
I've become a regular beef stew purchaser! My Dad lives alone and has a hard time getting out. He used to love to go to his favorite restaurant for beef stew. I sent him an order of MagicKitchen.com's beef stew and he loved it. I now get phone calls letting me know how good the stew was and how quickly his packages got eaten. Hint, hint ... yes Dad, more stew is on the way!
I found any dish with meat, chicken, fish to be tough and dry.
We're sorry you've had that trouble. We suggest trying to heat the meals this way: start with the minimum time suggested on the label and add more time if needed, since temperature and timing varies per appliances. Less time would be a good start or if you are using the microwave to reheat the meals perhaps trying the oven might also make the meat less dry?
My dad was put on a low-sodium, coumadin diet. Since he was weak and has always been hopeless in the kitchen, he was eating the same thing every single day, canned soup, eggs, and peaches. Since I started sending him meals, he has been SO happy! He loves the meals, they fit within his dietary restrictions, and good nutrition has gone a long way to restoring his strength and enthusiasm for life.
We ordered the turkey and gravy, dressing and magic potatoes. It tasted like a homemade Thanksgiving dinner made by an experienced chef. So I just ordered six more various meals.Thank you!
I ordered the diabetic meal packs 1 and 2, as well as the diabetic breakfast pack for my husband. When he first ate his first meal, he didn't think the portion size was big enough, but after he ate it, he said it was so filling that he didn't feel hungry at all. He loves all the meals and asked me to place a second order, which I did today. Thank you Magic Kitchen for creating such healthy and yummy meals.